CRM Manager

Redefine Customer Experiences with Us 🚀

Imagine being part of a fast-moving, innovative company that’s quietly reshaping how people connect with technology and services. They grow fast, experiment boldly, and put the customer experience at the heart of everything they do.

The Role: CRM Manager

You’ll lead multi-channel campaigns that truly matter across email, SMS, loyalty programs, and beyond.

Your mission? Build meaningful relationships, drive engagement, and turn data into action. You’ll test new ideas, optimise customer journeys, and ensure every interaction leaves an impact. Creativity, collaboration, and measurable results will be your daily companions.

What We’re Looking For:

• Proven experience in CRM management or a similar role
• UK-based (hybrid working from our Manchester offices – no visa/sponsorship required)
• Deep knowledge of CRM strategies, tools, and best practices
• Strong skills in data analysis, audience segmentation, and insight-driven decision-making
• Innovative thinker focused on delivering measurable results
• Exceptional communication and teamwork skills
• Comfortable juggling multiple projects in a fast-paced environment
• Passionate about improving customer experiences and driving continuous innovation

Why You’ll Love Working Here:

• Flexible hybrid working to suit your lifestyle
• Generous leave and flexible bank holidays
• Bonus and pension contributions
• Employee discounts, perks, and wellbeing initiatives
• Learning & development support to grow your skills
• Paid volunteering days to give back

How to Apply

It starts with a quick chat with our recruiter, followed by a focused interview. Straightforward.

If you’re ready to make a real impact on customer experiences and thrive in a company that values ideas and creativity, this is your moment.

Apply today and take the next step in your CRM career.